SOAR Voices


SOAR Spotlight: Dazara Ware

Name: Dazara Ware

Title: Senior Project Associate II

Specialty area: SOAR and Criminal Justice

Location: Remote staff – Atlanta-metro area, Georgia

How long have you been working for the SOAR TA Center?

It will be 5 years in February 2016.

What states do you work with?

I am the liaison for the following 10 states:


The Battle Against Burnout!!

Emotionally exhausted, detached, going through the motions, insensitive, irritable - not exactly what we thought we would be feeling when we first imagined a life in human services!

What seemed like a great idea - going into human services because we wanted to make the world a better place - has left us feeling tired, disappointed, frustrated, and depressed.

Does this sound familiar? It is our old enemy, BURNOUT!


Putting the Pieces Together

By Beth Argent, Benefits Specialist/Homeless Outreach at the Mental Illness Recovery Center, Inc. (MIRCI) in South Carolina



By Glodyian Hammett, S.O.A.R. Disability Coordinator at the Maryland Department of Social Services


SOAR is a Key Strategy to Ending Homelessness

Photo: Jen Elder and the panelists from the National Conference on Ending Homelessness' "Increasing Access to Income and Benefits: Strategies for SSI/SSDI" panel. Left to right: Pamela Fischer (SAMHSA), Lindsay Knotts (USICH), Jen Elder (SOAR TA Center), and ML Jordan, Jr. (SSA).


Learning to “SOAR” in San Francisco: My Journey of Discovery

Photo: “San Francisco Bay Aerial View” by Robert Campbell is licensed by CC BY-SA 3.0

By Carmen Santoni, M.B.A., H.R.M., U. S. Navy Officer Veteran, SOAR Benefits Specialist in the Swords to Plowshares' Support Services for Veteran Families Unit 


SOAR Spotlight: Suzy Sodergren

Name: Suzy Sodergren

Title: Project Assistant

Specialty area: I primarily work on maintaining/updating the SOAR website and coordinating the SOAR Online Course application review process. Other than that, it’s an eclectic mix of special projects/tasks, including proofreading/editing project documents, putting together our monthly report, setting up webinars, etc. 

Location: Delmar, New York

How long have you been working for the SOAR TA Center?


Working with Applicants

In most of my writing, I mention that I am a person in recovery because I want the reader to understand that it is one of the perspectives I bring to my work at Policy Research Associates.


“All Evidence” Rule

On April 20, 2015, SSA’s new “all evidence" regulations went into effect.  See our


Story of Gratitude

By Libby Hollenbach of the Penn Foundation in Sellersville, Pennsylvania



The views, opinions, and content expressed in SOAR Voices do not necessarily reflect the views, opinions, or policies of the Center for Mental Health Services (CMHS), the Substance Abuse and Mental Health Services Administration (SAMHSA), or the U.S. Department of Health and Human Services (HHS). Its contents are solely the responsibility of the authors.

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