Can SSA flag a case as a SOAR case?
Some states will have SSA flag the case as "Homeless" and then put "SOAR" in the remarks section. This is not fool-proof because DDS has to open the case and look for the SOAR "remark" in order to assign it to the appropriate unit. They may not always look for it when assigning cases.
What they are talking about doing in one state is to use a "special handling" flag with SOAR in the remarks. Anytime a case goes to their DDS with the special handling flag the case control has to open it and see what needs to be done- if it is marked SOAR- they know where to send it.