Recently Asked Questions

What suggestion do you have when meeting a SOAR client during the Covid 19 pandemic? My agency along with many others are closed due to the coronavirus pandemic for face to face contact. in Application Process
Please see our suggestions from the field on our COVID-19 resources page:
If someone's denial letter goes past the 60 day mark, would you just begin a new application? in Appeals
Generally, an applicant is required to appeal within 60 days (+5 days for mailing) from the date of the denial letter. However, SSA considers "Good Cause" for late filing. They will often accept the appeal request late for someone who is experiencing homelessness or has a serious mental illness...
If the applicant is working at or above Substantial Gainful Activity (SGA), is there a process that SSA can declare the applicant is disabled but on a non-pay status? in Disability Determination
No. SSA would find that the claimant is ineligible for disability benefits because they are able to work at or above SGA level. At Step 1 of the Sequential Evaluation, the applicant would be found ineligible for benefits which includes both cash and health insurance.
Please explain what is considered skilled and unskilled work. in Disability Determination
A SKILL is the knowledge of the principles and the processes of a job and the ability to apply them in practice in a proper and approved way. Examples of a skill are making precise measurements, reading blueprints, setting up and operating complex machinery. SSA will determine the claimant’s skill...