SAMHSA's SSI/SSDI Outreach, Access, and Recovery Technical Assistance (SOAR TA) Center is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA). This national project is designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults who are homeless or at risk of homelessness and have a mental illness and/or a co-occurring substance use disorder. Read more here  and watch the video below to see how SOARWorks!

Recent Questions About SOAR

Q: My agency received a bill for medical records. What should we do if we do not have funding available to pay the bill?
We recommend calling the medical records department of the hospital and asking to speak to a billing supervisor. Explain that the records are for an individual who is homeless, has no income and needs the records to apply for disability benefits; ask that the fees be waived. Remind them that when...
Q: Who do I contact to find out the status of a claim when the applicant is waiting for a hearing?
The second stage in the appeals process is when the applicant requests a hearing before the Administrative Law Judge (ALJ). These hearings are scheduled through the Office of Disability Adjudication and Review (ODAR). Visit the SSA website at http://www.ssa.gov/appeals/ho_locator.html to find the...
Q: Can someone who is in prison and not receiving any benefits apply for SSI?
Social Security has what they call Pre-release Procedures for individuals who want to apply for SSI while they are still in an institution (jail, prison, state hospital, etc). The general rule is that an individual can apply 30 days prior to their expected release date, although there are...
Q: In the SOAR Online Course, do I fill out my name and contact information on the SSA forms, or do I pretend to be the case worker?
When completing the Practice Case in the SOAR Online Course, you are acting as the case worker completing an application for the fictional applicant. Use the case worker's name and contact information found in the progress/case notes.