Increase SSI/SSDI Approval Rates

Increase SSI/SSDI Approval Rates

Increase SSI/SSDI Approval Rates

Increase SSI/SSDI Approval Rates

Increase SSI/SSDI Approval Rates

SOAR seeks to end homelessness through increased access to SSI/SSDI income supports. The pictured individuals —real SOAR applicants— are a fraction of the over 50,000 people whose lives have changed because of the SOAR process.

Welcome

COVID-19 RESOURCES FOR SOAR PROVIDERS

SSI/SSDI Outreach, Access, and Recovery (SOAR) is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is a national program designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults and children who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder. 

The goals of the SOAR program speak directly to one of SAMHSA’s Strategic Initiatives - Recovery Supports. SOAR seeks to end homelessness through increased access to SSI/SSDI income supports, directly addressing SAMHSA’s assertion: “To recover, people need a safe stable place to live.” This is essential, and for many persons in recovery accessing benefits is a first step.  But SOAR extends beyond and also encourages employment as a means to increase individual income and promote recovery in line with the SAMHSA assertion that: “to recover, people need meaningful work and the ability to enhance their skills through education.”

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Recent Questions About SOAR

Q: How can we track Medicaid reimbursements?
A.
Most SOAR programs that have a hospital collaboration will work with the hospital’s billing department to collect information on reimbursed expenses for each SOAR applicant approved. Some are able to separate out Medicaid and Medicare reimbursements; others have just a total for all reimbursements...
Q: I am a representative. Can I use the SOAR forms if my client is low-income but not currently homeless?
A.
All of our resources are open-access and free to use when helping applicants. However, we request that you only use the “SOAR” label at Social Security when you are working with individuals who are experiencing or at-risk for homelessness. More on how we define homelessness and at-risk can be found...
Q: I’m working with an applicant who is transgender and currently in the process of changing her name. What do we do if her name change is finalized during the application process?
A.
SSA recommends that the applicant ask their SSA field office to make a special note of this for DDS and, once the application has gone to DDS, to touch base with the disability examiner to remind them. As the SOAR case manager, you can indicate that a name change is in process in the ‘Remarks...
Q: I requested records from a provider using a faxed copy of both the SSA-827 and my agency’s release. This provider will not release them without an original signature on the authorization form and I only have a copy. What do I do?
A.
You should be able to use the copy of the authorization that you have to request the records. According to a clarification letter drafted by the Director of the Office of Civil Rights on April 25, 2003, “A copy, facsimile, or electronically transmitted version of a signed authorization is also a...