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COVID-19 RESOURCES FOR SOAR PROVIDERS

SSI/SSDI Outreach, Access, and Recovery (SOAR) is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is a national program designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults and children who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder. 

The goals of the SOAR program speak directly to one of SAMHSA’s Strategic Initiatives - Recovery Supports. SOAR seeks to end homelessness through increased access to SSI/SSDI income supports, directly addressing SAMHSA’s assertion: “To recover, people need a safe stable place to live.” This is essential, and for many persons in recovery accessing benefits is a first step.  But SOAR extends beyond and also encourages employment as a means to increase individual income and promote recovery in line with the SAMHSA assertion that: “to recover, people need meaningful work and the ability to enhance their skills through education.”

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Recent Questions About SOAR

Q: Are the CEUs offered by SOAR Online Course approved by the American Counseling Association or the National Board of Certified Counselors?
A.
The CEUs offered by the SOAR Online Course are approved by the National Association of Social Workers (NASW).
Q: When SOAR says SSA decisions for applications using the SOAR model are usually made in an average of 96 days (in 2017), is this based on the protective filing date or the time when the application is turned in to SSA?
A.
When reporting data in our SOAR national outcomes, we calculate days to decision from the time the application is turned in to SSA until DDS makes a decision on the application. The receipt from the Online Disability Benefit Application will show the date the application was received by SSA and the...
Q: How do I calculate the days to decision for SOAR applications?
A.
We calculate from the date of the application (when the completed SOAR packet is turned in) to the date that DDS makes the decision and transfers the case back to SSA. (Not the date of the letter from SSA, as that is often delayed).
Q: If someone's denial letter goes past the 60 day mark, would you just begin a new application?
A.
Generally, an applicant is required to appeal within 60 days (+5 days for mailing) from the date of the denial letter. However, SSA considers "Good Cause" for late filing. They will often accept the appeal request late for someone who is experiencing homelessness or has a serious mental illness...